At phpopen, your privacy is not an afterthought – it is a core commitment. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have as a data subject under Philippine law.
Six core commitments phpopen makes to every player regarding their personal data.
This Privacy Policy ("Policy") describes how phpopen ("phpopen," "we," "us," "our") collects, uses, stores, discloses, and protects the personal information of individuals ("you," "your," "Data Subject") who access or use the phpopen online gaming platform, website located at https://phpopen.org, and all associated services (collectively, the "Platform"). This Policy is issued in compliance with Republic Act No. 10173, the Philippine Data Privacy Act of 2012 ("DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission ("NPC").
By registering an account on phpopen or continuing to use the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Policy, please discontinue use of the Platform immediately.
1.1 This Policy applies to all personal data collected by phpopen in connection with the operation of the Platform, including data collected during account registration, identity verification, payment processing, customer support interactions, and general use of the Platform.
1.2 This Policy applies to all users of the phpopen Platform, including registered members, visitors, and any individual whose personal data phpopen processes in the course of its operations.
1.3 This Policy should be read together with the phpopen Terms & Conditions and Responsible Gaming Policy, both of which are incorporated herein by reference.
2.1 phpopen acts as the Personal Information Controller ("PIC") with respect to the personal data it collects and processes in connection with the Platform. As PIC, phpopen determines the purposes and means of processing your personal data.
2.2 phpopen has designated a Data Protection Officer ("DPO") responsible for overseeing compliance with the DPA and this Policy. You may contact the DPO at the email address provided in Section 14 of this Policy.
phpopen collects the following categories of personal data, depending on how you interact with the Platform:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, government-issued ID number, nationality | Registration & KYC verification |
| Contact Data | Email address, Philippine mobile number, residential address | Registration & account updates |
| Financial Data | GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank), transaction history | Deposits & withdrawals |
| Gaming Data | Game history, wager amounts, win/loss records, session duration, responsible gaming settings | Platform use |
| Technical Data | IP address, device type, browser type, operating system, cookies, session tokens | Automatic collection during Platform use |
| Communications Data | Support chat transcripts, Viber messages, email correspondence with phpopen | Customer support interactions |
| Verification Documents | Scanned copies of Philippine ID, passport, driver's license, proof of address | KYC & AML compliance |
3.1 Sensitive Personal Information: phpopen may collect sensitive personal information as defined under the DPA, including government ID numbers, where required for identity verification and regulatory compliance. Such data is processed with heightened security measures and is not used for any purpose beyond those stated in this Policy.
phpopen collects personal data through the following means:
phpopen processes your personal data for the following purposes, each supported by a lawful basis under the DPA:
6.1 phpopen uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain your session, remember your preferences, and analyze Platform usage.
6.2 The following types of cookies are used on the phpopen Platform:
6.3 You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies may impair the functionality of the phpopen Platform.
7.1 phpopen does not sell, rent, or trade your personal data to third-party marketers under any circumstances.
7.2 phpopen may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data processing agreements:
7.3 All third-party service providers engaged by phpopen are contractually required to process personal data only in accordance with phpopen's instructions and in compliance with the DPA.
8.1 phpopen retains personal data for as long as necessary to fulfill the purposes described in this Policy, or as required by applicable Philippine law and PAGCOR regulations.
8.2 As a general guideline, phpopen applies the following retention periods:
8.3 Upon expiry of the applicable retention period, phpopen will securely delete or anonymize your personal data in a manner that prevents reconstruction or identification.
9.1 phpopen implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:
9.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, phpopen will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, and will notify affected data subjects without undue delay, in accordance with NPC Circular No. 16-03.
9.3 While phpopen takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your phpopen Login credentials and for notifying phpopen immediately of any suspected unauthorized access to your account.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by phpopen:
10.1 To exercise any of the above rights, please contact phpopen's Data Protection Officer using the contact details in Section 14. phpopen will respond to all verified data subject requests within fifteen (15) business days of receipt. We may require proof of identity before processing your request.
10.2 If you believe phpopen has not adequately addressed your privacy concerns, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
11.1 The phpopen Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine law. phpopen does not knowingly collect personal data from individuals under the age of 21.
11.2 If phpopen becomes aware that it has inadvertently collected personal data from a minor, it will take immediate steps to delete such data and close the associated account. If you believe a minor has registered on the phpopen Platform, please contact our support team immediately.
12.1 phpopen primarily stores and processes personal data within the Philippines. Where it is necessary to transfer personal data to service providers or partners located outside the Philippines, phpopen will ensure that such transfers are conducted in compliance with the DPA and NPC regulations, including the implementation of appropriate safeguards such as data processing agreements incorporating standard contractual clauses.
12.2 phpopen will not transfer your personal data to a foreign country or international organization unless that country or organization provides an adequate level of protection for personal data, or appropriate safeguards are in place as required by the NPC.
13.1 phpopen reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or regulatory requirements. The most current version of this Policy will always be available on this page, with the "Last Updated" date revised accordingly.
13.2 Where changes are material, phpopen will notify registered players via the email address or mobile number on file at least seven (7) days before the changes take effect. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Policy.
13.3 If you do not agree to any amended Privacy Policy, you must cease using the phpopen Platform and may request account closure by contacting our support team.
14.1 If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by phpopen, please contact our Data Protection Officer through any of the following channels:
14.2 phpopen's support and privacy team is staffed by Filipino agents available around the clock to assist players from Manila, Cebu, Davao, Quezon City, Makati, and across the Philippines.
14.3 If you are not satisfied with phpopen's response to your privacy concern, you may file a complaint with the National Privacy Commission (NPC) of the Philippines. Information on how to file a complaint is available on the NPC's official website.
By using the phpopen Platform, you acknowledge that you have read, understood, and agree to this Privacy Policy in its entirety. This Policy was last updated on January 1, 2026.
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